How to Book a Tour:
There are several ways that you can book a tour with Big E:
- To book a tour online, click the "Book Now" button.
- Select the date that you would like. The tours that are available for that date will appear.
- Click "Book Now" and then select the number and type of tickets that you would like to purchase. The time(s) for the tour on that day will appear in the shopping cart. If there is more than one option for time, please select the time that you would prefer, and then click "Add to cart".
- Enter your Guest details, credit card information & click the box to agree that you understand our cancellation policy, and then click "Submit".
- An email confirmation will be sent to you.
*Online reservations for city tours close 30 minutes prior to departure time. Depending on availability, bookings can be made in person 15 minutes prior to departure at the bus.
- Contact us at 780-702-1199 to book a date and time.
- Arrive 15 minutes before tour time to check availability. Payment can be made by credit card or cash.
City Tours (Roots & Resources & The Best of the Big E Tours):
Adults: $25.00 + GST Seniors/Students: $20.00 + GST Children (6-15): $12.50 + GST Children (0-5): Free with paying adult
Grandparents Rate (2 grandparents + 2 grand kids): $45.00 + GST Family Rate: (2 Adults + up to 4 kids): $60.00 + GST
Rates for Seasonal Tours:
Please see seasonal tour information for the rates and times.
Group rates are available for groups of 8 or more. Please contact us at firstname.lastname@example.org for further information.
Our pickup/dropoff location is located at the transit stop outside of the Tix on the Square store on 100 St just north of 102 Ave. Look for the Big E logo on the transit sign and for our sandwich board.
We require 48 hours notice prior to departure to cancel or change a tour without penalty. i.e. You have anytime up until 48 hours prior to your tour to cancel or change and receive a full refund, no questions asked.
*Cancellations or changes within 48 hours, late-comers or no-shows for any tour, will not be rescheduled or refunded.
**We require a minimum of 7 days advance notice to cancel group bookings of 8 or more guests OR custom/private bookings with full refund.
We or the supplier reserve the right to cancel tours or change location due to unforeseen circumstances.
In the event of a cancellation on our part you will be refunded by Big E Tours.
Big E Tours cannot be held liable for any injuries, losses or damages in any such way.